The Onomea Process

Professional grade indoor  plants shipped directly from our nurseries to you.

How We Work

Ordering

Onomea products are available for purchase only through our website. If you have any questions regarding
our products please contact us as indicated below.

 

Shipping

All plants are shipped by FedEx two-day delivery. All orders received by Friday are shipped on Monday for Wednesday delivery. FedEx two-day service guarantees delivery by 4:30 PM. We can only ship to a physical address. You will receive an email with the FedEx tracking information for your order upon shipment from the nursery.

 

Receipt of Plants

All plants should be opened immediately upon arrival and watered in accordance with the instructions provided. All Onomea plants and products are professionally packaged and damages during shipping are extremely rare. In the event that a plant or product is damaged during shipping, Onomea should be contacted immediately by email or phone.

 

Contact Information

Our customer support can be reached by email at cs@onomea.com or by phone at 860.928.0735
(M – F, 9AM to 5PM EST).

 

how we work onomea